Customer Service

Customer Service

We are here for you 24/7/365.

To us, service is not just something we do—it’s a way of operating—with YOU in mind.

All of our employees are trained to adhere to this standard. We work hard to ensure that this standard is maintained, and we’re constantly looking for new ways to better serve you.

When we say that we’re here to serve you, it isn’t hype—it’s not just an empty claim. It’s quite different: it’s a philosophy and a way of life.

Our team members are like family. We absolutely insist on a happy workplace environment, because we’re convinced that we can’t transmit happy service to you if we don’t possess the joyfulness within ourselves.

You may think this sounds cheesy—but think about it: don’t you like doing business with people you like? Haven’t you had experiences with businesses where it seems as though all of the staff members that you come into contact with are absolutely miserable? Do you like doing business with them? Probably not. And they probably don’t like doing business with themselves—something we think is the crux of the matter.

If you should encounter unsatisfactory customer service, or anything less than the standard described here, please click here to email us, or call 334.834.HANS. We will do everything we can to hear your concerns and make things right with you.